Support

Answers to common questions about the AmazonHelper Chrome extension. Can't find what you need? Contact us below — we usually reply within one business day.

Frequently asked questions

Dark mode isn't applying on an Amazon page.

Open the AmazonHelper popup and check that both “Extension Active” and “Amazon Dark Mode” are switched on. Then refresh the page. Dark mode works on all supported Amazon stores (amazon.com, .co.uk, .de, .fr, .com.tr and 17 more).

What does the number on the toolbar icon mean?

It shows how many sponsored results AmazonHelper hid on the current page. It clears automatically when you leave the page.

I enabled a filter and a notice says nothing matches.

That is intentional: when your active filters would hide every result on the page (for example “Prime Only” while Amazon shows no Prime badges to signed-out visitors), AmazonHelper shows all results with a notice instead of a confusing empty page.

How does Smart Rating Sort order products?

It uses a weighted score that combines the star rating with the number of reviews, so products with a handful of possibly fake 5★ reviews can't outrank products with thousands of genuine reviews. Switching it off restores Amazon's original order exactly.

Does AmazonHelper collect any data?

No. It runs only on Amazon pages, collects nothing and tracks nothing. The only permission it requests is “storage”, used solely to remember your settings. See the privacy policy.

Amazon changed its layout and something looks off.

Amazon updates its pages frequently. If you spot a glitch, email us with the page address and a screenshot — fixes usually ship within days.

Contact

📧 Email: hi@huzk.com

🌐 Website: huzk.com

Please include your Chrome version and the Amazon store you were browsing (e.g. amazon.co.uk) so we can reproduce the issue quickly.